Before Using 365acd Learn More All Terms

By accessing or using the 365acd website, mobile app, or any associated services, you are considered to have agreed to these terms and conditions. Please read them carefully before you start using the platform.

365acd is an online gaming and Sports Betting platform built specifically for users in Bangladesh. Our goal is to provide every member with a safe, transparent, and enjoyable gaming experience. These terms and conditions govern the legal relationship between 365acd and its members.

365acd's terms and conditions may be updated at any time. When changes are made, a notice will be posted on the platform along with the date of the latest update. Please review this page regularly.

The following eligibility requirements must be met to register and participate on 365acd:

• You must be at least 18 years of age.
• You must be a legal resident of a country or region where online gaming is permitted by law.
• Only one account per person is allowed.
• Individuals who have previously been banned or suspended by 365acd are not permitted to register again.
• 365acd employees and their immediate family members are not allowed to use the betting services.

When creating an account on 365acd, you are required to provide accurate and complete personal information. 365acd reserves the right to close any account at any time if false or misleading information is provided.

• Each member may only hold one account.
• Keeping your username and password confidential is entirely your responsibility.
• You are solely responsible for all activity carried out through your account.
• To update your account information, please contact the support team and complete identity verification.
• For security purposes, 365acd may request identity verification (KYC) at any time.

Identity verification typically requires a photo of your National ID (NID), passport, or driving licence. 365acd reserves the right to hold large withdrawals until the KYC process is successfully completed.

Financial transaction rules on 365acd are kept clear and straightforward. The following conditions apply to all deposits and withdrawals:

• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third-party accounts will not be accepted, and 365acd is not obligated to refund such funds.
• Withdrawals will only be sent to the same mobile banking number used for the deposit.
• Withdrawals exceeding BDT 10,000 may be held pending KYC verification.
• In cases of suspected fraud or suspicious transactions, 365acd may place a hold on funds until an investigation is complete.

365acd offers a variety of bonuses and promotions, each with its own terms that members are required to follow. General bonus conditions are outlined below:

• Welcome Bonus: Get a 100% bonus on your first deposit, up to BDT 5,000.
• A specified wagering requirement must be met before any bonus can be withdrawn.
• The wagering requirement for the welcome bonus is typically between 10x and 30x.
• Each member may use a specific promotion only once.
• Bonuses may only be used for legitimate betting activities.
• Bonuses are generally valid for 30 days. Any unused bonus will expire at the end of this period.
• 365acd reserves the right to modify, suspend, or cancel any promotion at any time.

The following rules apply to Sports Betting and all other gaming activities on the 365acd platform:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event or match is cancelled, the stake for any related bet will be refunded.
• If incorrect odds are displayed due to a system error, 365acd reserves the right to void the affected bets.
• For live betting, bets may be rejected due to network latency.
• Placing unusually large bets on the same event may trigger an account investigation.
• Betting limits may vary depending on the market and event.

365acd reserves the right to close any betting market or impose limits, particularly where unusual betting patterns are detected.

The following activities are strictly prohibited on the 365acd platform. Violations may result in account termination and forfeiture of funds:

• Creating multiple accounts or using another person's identity.
• Bonus abuse — collecting bonuses through multiple accounts or false information.
• Exploiting system vulnerabilities or technical glitches to gain an unfair advantage.
• Collusion or match fixing — attempting to influence outcomes by coordinating with other members.
• Using funds obtained through money laundering or illegal sources on 365acd.
• Placing bets using bots, scripts, or automated software.
• Harassing or threatening other members.

365acd takes your privacy seriously. We are fully transparent about how your personal information is collected, stored, and used.

• Your personal information will be used solely for platform operations and service improvement.
• Your information is never sold or transferred to third parties.
• Information may be shared with authorities where required by legal obligation.
• All data is protected using SSL encryption.

For more information, visit our Privacy Policy Read the page.

365acd believes gaming should be fun, not addictive. We encourage all members to play responsibly.

• Deposit limits: You can set daily, weekly, or monthly deposit limits for your account.
• Session Timeout: You can set your account to log out automatically after a specified period of inactivity.
• Self-Exclusion: You can voluntarily take a break from 365acd for a set period of time.
• Reality Check: Warning messages will appear during extended gaming sessions.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

365acd reserves the right to close or suspend an account without prior notice in the following circumstances:

• Serious violations of the Terms and Conditions.
• Registering with false or misleading information.
• If evidence of fraud or suspicious activity is found.
• Prolonged inactivity (typically 12 months).
• At the direction of a legal authority.

You may request to close your own account at any time through the support team. Any withdrawable balance will be returned to you before the account is closed.

If you have a dispute or complaint with 365acd, please contact our support team first. We aim to respond within 72 hours.

• If a complaint is not resolved within 30 days of submission, it will be escalated to a higher level.
• In disputes regarding betting outcomes, 365acd's system logs will serve as the final and definitive evidence.
• Transaction records will be reviewed to resolve payment disputes.
• If both parties cannot reach a resolution, independent mediation may be pursued.

365acd reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes:

• A notification will be posted on the platform.
• A notification may be sent to your registered email address.
• The date of any changes will be updated on this page.

Continued use of 365acd after any changes constitutes your acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.