Privacy Policy

Your Information 365acdHow safe is it on?

This page explains, in plain English, how every piece of your information is collected on the 365acd platform, where it is stored, and who can access it. Read it, know your rights, and use the platform with confidence.

Last Updated: January 2026
Language: Bengali
SSL Encrypted
Your Data
Never Sold
1. Introduction & Definitions

Welcome to 365acd. This Privacy Policy provides a complete explanation of how we collect, use, store, and share the personal information you provide while using the 365acd platform. After reading this policy, you will have a clear understanding of exactly what 365acd does with your data.

We believe data privacy is a fundamental right. That is why 365acd's Privacy Policy has been built with complete transparency, so you can use the platform with full confidence. This Privacy Policy applies to the 365acd website, mobile app, and all associated services.

By using the 365acd platform, you are considered to have agreed to this Privacy Policy. If you disagree with any part of it, please contact our support team.

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page.

2. Information We Collect

Various types of information are collected when you register and use 365acd's services. This information falls into three categories:

Data Types Example Reason for Collection
Identity Information Full name, date of birth, national ID number Registration & KYC Verification
Contact Information Phone number, email address Account Management & Support
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage Data Betting history, game logs, session data Service Improvement & Personalization

365acd only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data.

365acd will never ask for your password, OTP, or full card number over the phone, by email, or via chat. Any such request is a scam.

3. How Your Information Is Used

365acd collects your information primarily to provide you with a better experience. Here is how we use it:

  • Account creation and management: Information provided at registration is used to keep your account active.
  • Identity Verification (KYC): Identity verification is carried out to meet legal obligations and prevent fraud.
  • Payment Processing: Financial details are required when processing deposits and withdrawals.
  • Customer Support: Your information is used for troubleshooting and support purposes.
  • Ensuring Security: Technical data is analyzed to detect suspicious activity.
  • Service Improvement: User behavior is analyzed to make the platform more intuitive.
  • Promotional Communications: Offers and updates are sent only with your consent.
  • Compliance with Legal Obligations: Retention of data necessary to comply with applicable laws.

365acd never sells or rents your personal information to third-party advertisers.

4. Data Sharing & Third Parties

365acd may share your information with third parties only in limited circumstances and under strict conditions. Those situations are outlined clearly below:

  • Payment Processor: To process transactions with mobile banking services such as Mobile Banking, Nagad, and Rocket.
  • Technology Partners: With trusted technology providers who support platform operations.
  • Legal Authorities: Information may need to be disclosed to relevant authorities under a court order or legal obligation.
  • Fraud Prevention Agency: Information may be shared in line with industry standards to prevent illegal activity.

Before sharing data with any third party, 365acd ensures they follow the same standard of data protection. No third party receives your data without a formal agreement in place.

All of 365acd's third-party partners are required to comply with international data protection standards.

5. Data Security Measures

365acd uses industry-leading technology to protect your personal and financial information. The key elements of our security framework are:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Firewall Protection: Advanced firewall and intrusion detection systems.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Data Backup: Critical data is regularly backed up to secure servers.
  • Access Controls: Only authorized personnel can access the necessary data.

No system on the internet is 100% secure. If you notice anything unusual on your account, contact our support team immediately.

6. Cookies & Tracking Technologies

The 365acd website and app use several types of cookies. Cookies are small text files stored in your browser that help the platform recognize you.

Essential Cookies

Login sessions and security tokens are essential for the platform to function. These cannot be disabled.

Analytics Cookies

Which pages users visit and session duration — helps us improve the platform.

Functional Cookies

Language preferences and display settings are used to personalize your experience.

Marketing Cookies

Used to show relevant offers. You can disable this at any time through your browser settings.

Most browsers offer cookie controls. However, disabling essential cookies may prevent 365acd from functioning properly.

7. Your Data Rights

365acd believes you should have full control over your own information. All of your rights are detailed below:

1

Right to Access Your Data

You can request to know what information 365acd holds about you. Contact our support team and the full details will be provided within 30 days.

2

Right to Rectification

If any of your information is incorrect, you can request a correction. After KYC verification, changes to certain data may require additional verification.

3

Right to Erasure

After closing your account, you may request that your personal information be deleted. However, certain data may need to be retained for a specific period due to legal obligations.

4

Right to Data Portability

You can request a copy of your information in a structured format.

5

Right to Opt Out of Marketing

You can opt out of promotional emails or messages at any time.

8. Data Retention Period

365acd retains your information only for as long as necessary. The retention periods for different types of data are as follows:

  • Account information: For the duration of the active account and up to 5 years after closure.
  • Financial transaction records: A minimum of 7 years, as required by law.
  • KYC documents: Up to 5 years, in accordance with regulatory requirements.
  • Customer Support Contact: 2 years after the issue is resolved.
  • Technical Logs: Up to 1 year.
  • Marketing Data: Deleted immediately upon opt-out.

Once the retention period expires, 365acd automatically deletes or anonymizes your data.

9. Protection of Minors' Data

365acd strictly prohibits use by anyone under the age of 18. This platform is in no way intended for minors.

  • Age is verified at the time of registration.
  • Any account found to belong to a minor is immediately suspended.
  • No information from minors is knowingly collected.
  • If you believe a minor is using 365acd, please contact us immediately.

Parents and guardians, please ensure that children and underage members of your household cannot access this platform.

10. Privacy Policy Changes

365acd may update this Privacy Policy when necessary. If any significant changes are made:

  • The "Last Updated" date at the top of this page will be changed.
  • A notification will be posted on the platform.
  • You may be notified at your registered email address about significant changes.

Continued use of 365acd after any changes takes effect constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 365acd support team. We typically respond within 48 hours.

Email: [email protected] — Send all privacy-related requests to this address.

When requesting deletion, correction, or access to your data, please include your registered email address and account ID to help us process your request faster.

How 365acd Protects Your Privacy

Your data security is our priority at every step

End-to-End Encryption

All data transmitted on 365acd is protected by 256-bit SSL encryption. No one can intercept or read your information in transit.

Your data is never sold

365acd does not sell your personal information to any third-party advertisers. Your privacy is our responsibility.

Strict KYC Verification

Every account on 365acd is verified to prevent fraud and identity theft. Your account stays protected.

Two-Layer Security

Use 2FA protection when logging in. Even if your password is compromised, your account stays secure.

Restricted Data Access

Only authorized 365acd staff can access the information they need. Internal access is strictly controlled.

Automatic Data Deletion

After the retention period ends, 365acd automatically and securely deletes your data — no unnecessary information is retained.

Privacy FAQ

What Our Users Want to Know About the Privacy Policy

No. 365acd never sells your personal information to advertisers or third parties. Data is only shared with partners necessary for service delivery, or when required by law.

Email the support team and include your account ID. 365acd will process your request within 30 days. Due to legal obligations, some data may not be fully deleted.

After account closure, 365acd retains data according to defined retention periods. Financial transaction records must be kept for up to 7 years for legal reasons. All other personal information is deleted within a maximum of 5 years.

Disabling essential cookies will prevent login and core services from functioning. However, disabling analytics and marketing cookies will not affect the platform's core operations.

Send a data access request to [email protected] with your registered email and account ID. A full summary of your information will be provided within 30 days.

Enjoy with Peace of Mind 365acd

Join now knowing your information is safe. Your privacy is our responsibility at 365acd — get started with a welcome bonus.

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